NEOPLAN services – all services at a glance

Maximum quality – maximum service life

Maximum quality for maximum service life and high vehicle availability – that is our promise to you. With our extensive service portfolio, we provide you with full support, which is as efficient as it is reliable. So, you can always be sure: with us, your NEOPLAN is in the best hands.

MAN services provide everything you need to ensure that your NEOPLAN buses are always on the road and in top condition so that you can continue to enjoy them for years to come. Your mobility is what drives us. MAN services’ customised solutions optimise the operation of your vehicles, increase your profitability and improve efficiency.

Parts and accessories

MAN and NEOPLAN Genuine parts and accessories are always the best choice. After all, the only way to increase the service life and lower the total cost of ownership is to ensure that all components interact in perfect harmony. Make sure you opt for excellent quality.

Genuine Parts

By choosing to drive a NEOPLAN bus, you are clearly opting for top quality, so, it is important that you buy spare parts you know you can rely on too. Genuine parts are perfectly tailored to your vehicle in compliance with our strict quality standards.

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Genuine Oils

Automotive technology and oil need to work together in perfect harmony, even under extreme conditions. MAN Genuine Oil protects your bus against wear and tear, thereby reducing your total cost of ownership.

Find out more about MAN Genuine Oil

Repair and maintenance

Even the best coach needs regular maintenance and sometimes needs to be repaired, too. We will ensure that you won’t experience any unexpected financial burdens. Our repair and maintenance service – for increased convenience, safety and cost efficiency.

MAN uptime guarantee

Technical breakdown on the road – complete standstill. Your journey continues with the MAN uptime guarantee: we help on site! If your NEOPLAN coach requires more extensive repairs, we will tow it to the nearest MAN service outlet and pay you a flat compensation rate if the coach can not be repaired on the same day.

Find out more about the MAN uptime guarantee

Service contracts

We will save you time, money and stress: whatever you require, we take care of everything for you, from servicing and invoice control to answering questions relating to guarantees and goodwill.

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BusTopService

With us, there’s always service on top. In addition to premium servicing and repair work by highly qualified specialists, we also offer attractive services such as a collect and return service and a bus lane reserved exclusively for your vehicle.

Find out more about the BusTopService

Help on the road with Mobile24

There is never a good time for a vehicle breakdown. But if something does go wrong, we’re only a call away – 24 hours a day, 365 days a year.

MAN Mobile24 erreichen Sie europaweit rund um die Uhr kostenlos unter einer einheitlichen Rufnummer:  00800 Mobile24 oder  00800 66 24 53 24* 

*Free of charge from landline. Mobile charges may vary, depending on the provider. If your provider does not support FreeCall numbers, please dial +49 1805 35 35 33 23 (14 ct/min from a German landline; prices for mobile networks and from outside Germany depend on the tariff).

Find out more about Mobile24

Trainings & Financial Services

Training sessions

Even the best buses are only as good as the person behind the wheel. MAN ProfiDrive^® qualifies drivers for safe and economical driving and helps business owners to continuously optimise their business performance.

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